Card on File
To reserve your appointment, we require a valid credit or debit card to be kept securely on file. This allows us to confirm your booking and ensures a smooth, efficient checkout experience after your visit.

Your card will not be charged at the time of booking unless otherwise stated. It will only be used in accordance with our cancellation and no-show policy.

Having a card on file helps us reduce wait times, minimize administrative steps at checkout, and keep our schedule running efficiently for all clients.

We take your payment information seriously and use secure systems to protect your data at all times.

Appointment Changes & Cancellations
We understand that life can be unpredictable, and schedules may need to change. If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours’ notice.

This advance notice allows us the opportunity to offer your appointment time to another client who may be waiting for availability.

Last-minute cancellations make it difficult for us to fill those openings and limit access for other clients.

Appointments canceled with less than 24 hours’ notice, as well as missed appointments without notice (no-shows), will incur a $100 late cancellation/no-show fee, which will be automatically charged to the card on file.

Membership Policy
Our memberships are designed to provide ongoing monthly benefits and savings to support your long-term treatment goals.

Memberships are billed on a recurring monthly basis and are non-transferable. They may only be used by the member who originally enrolled.

Membership benefits, discounts, and promotional offers have no cash value and cannot be redeemed for cash or transferred to another person.

If you wish to make changes to or cancel your membership, we require 7 days’ notice prior to your next billing date.

We appreciate your understanding and support of these policies, which help us maintain smooth operations and provide the best possible experience for all clients.